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Author: Consumer blog

EuCML – call for papers on digital sphere and consumers

CALL FOR PAPERS New technologies are evolving at a fast rate, serving consumers and posing new threats in equal measures. It is for lawyers to keep up and perhaps anticipate what regulatory needs may present themselves in future. While the European Commission is busy with a review of intermediary’s liability and the Regulation of the platform economy, other technologies are worthy...

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New roaming rules in books and in action – several insights from Poland

How did this all come about? Reduction of roaming surcharges in the EU is one of the European legislator’s flagship projects, perceived as a much-needed positive signal in the times of growing euroscepticism. Indeed, against a background of continuous setbacks and crises, bringing down prices of foreign calls, text messages and data transfers within the EU appears to be a success story....

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Services provided by Uber are transport services not information society services, Advocate-General says

Earlier today, the long-awaited opinion of Advocate-General Szpunar in case C‑434/15 Uber Spain was published. The analysis concerns one of the two cases brought before the CJEU in connection with the controversial mobile app. The key question addressed in both cases is whether services provided by Uber should be classified as information society services or as transport services....

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Notifying about cancelled flights – CJEU in Krijgsman (C-302/16)

An interesting judgment on air passenger rights has been given today by the Court of Justice in the case Krijgsman (C-302/16). It clarifies that the airlines are responsible for paying out compensation to passengers whose flights have been cancelled (pursuant to Regulation 261/2004) in any event when the information on the cancellation has not been communicated to the passengers at least...

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Transparency: where art thou in consumer protection?

<!–[if !mso]> v:* {behavior:url(#default#VML);} o:* {behavior:url(#default#VML);} w:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} <![endif]–> TRANSPARENCY: WHERE ART THOU IN CONSUMER PROTECTION? Date: 27 June 2017 Place: Laver LT3 Moderator: Joasia Luzak (University of Exeter, UK) 10:00-10:45      Evelyne Terryn (KU Leuven, Belgium): "Transparency...

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Public consultation on FinTech: closes 15 June 2017

The EU Commission is currently holding a public consultation on FinTech (see here). FinTech, standing for financial technologies, means the use of technology in the provision of financial service. The term is very broad, it includes the provision of traditional financial services with the use of technology by traditional service providers (e.g. online banking), or the provision of...

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The EU Commission adopts the Consumer Financial Services Action Plan

In March 2017 the EU Commission published a Consumer Financial Services Action Plan: Better Products, More Choice, setting out the strategy for strengthening the EU financial market for retail financial services. Despite retail financial services (e.g. bank accounts, credits, insurance) being part of our daily lives, and the extensive measures of harmonization taking place in recent...

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Ban on advertising of dental practices contrary to EU (not consumer) law – CJEU in Vanderborght (C-339/15)

It is not the first time that the CJEU has to assess the compliance with EU law of Belgian law and its tendency to absolutely prohibit certain commercial practices. In the Vanderborght case (decided last Thursday, 4 May; case C-339/15), it was the ban on advertising of dental practices that was at stake. Mr Vanderborght offered and advertised his dental services in Belgium, the latter...

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