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Author: Consumer blog

Facebook and Twitter continue to defy EU consumer protection rules

With the increasing popularity of often American-based social media companies in Europe, consumer organisations and consumer authorities started paying more attention to their compliance with European consumer protection rules. BEUC, motivated by complaints and reports from national consumer organisations, conducted a study in 2014 on the compliance of Google, Facebook, Twitter, Dropbox (see...

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International conference: The Responsible Consumer in the Digital Age – International and Nordic Perspectives on Consumer Financial Protection

The conference is an exciting opportunity for everyone interested in consumer financial protection. It aims to provide a forum where leading academics and practitioners, researchers, and enforcement officials from multiple jurisdictions join to present and discuss the most recent trends and challenges related to consumer financial protection in the digital age, as they stem from the...

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EP votes on the geo-blocking regulation

After a political agreement on the proposed regulation prohibiting unjustified geo-blocking, reached in November last year, there has been a general expectation that the new regulation will be adopted by both co-legislators in early 2018. The first step was made today by the European Parliament, which approved the proposal in a plenary vote. The new rules define three specific situations...

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Time to let go of the services/goods distinction? – CJEU in X (C-360/15 & C-31/16)

In an interesting judgment (X, joined cases C-360/15 and C-31/16) the CJEU has decided to broaden the scope of application of the Services Directive (Directive 2006/123), by encompassing within its scope activities of retail trade in goods, such as shoes and clothing. Traditionally, the sale of goods and the provision of services have been kept separate (hence also different legislative...

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Report on the procedural protection of consumers

The European Commission has published a long-awaited report (see our previous blog posts here, here and here) on the impact of national civil procedure on the protection of consumers under EU law; click here for the press release and the full report. The report has been prepared by a consortium of European universities led by the MPI Luxembourg for Procedural Law. The study, which is based...

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Max Schrems is a consumer – with respect to his own claims, Court says

Source: Yesterday, on 25 January, the judgment in the second high profile case concerning the battle of Max Schrems against Facebook was delivered by the Court of Justice. The ruling does not come as a big surprise to those familiar with the earlier opinion of Advocate-General Bobek (for a broader overview of the dispute itself and the AG’s opinion see...

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Procedural autonomy and effectiveness – a delicate balance; Opinion of AG Wahl in C-483/16 Sziber

For those who are interested in consumer credit agreements in a foreign currency, the legal consequences of unfair terms and the ‘proceduralization’ of Directive 93/13, we will discuss the Opinion of Advocate General Wahl in Sziber (Case C-483/16) that came out last week. This case is a successor to the much-discussed Kásler judgment (C-26/13). In short, the questions asked to the EU Court...

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